Privacy Statement
Last updated: 20 May 2025
1. Introduction
Driftwild operates the website at driftwild.biz and provides outdoor activity booking services in Chiang Mai, Thailand. This statement explains what personal information we collect when you use the site, how we use it, and what choices you have. If you have questions, contact us at [email protected] or call +66 81 472 6035.
2. Information we collect
We collect information in two ways:
- Information you provide — when you submit an enquiry through the contact form, we receive your first name, last name (if given), email address, phone number (if given), and the contents of your message.
- Information collected automatically — when you browse the site, standard web server logs and analytics tools may record your IP address, browser type, pages visited, and referring URL. We also use cookies and similar technologies. See our Cookie Notice for more detail.
3. How we use your information
- To respond to your enquiry and, if relevant, arrange the booking you requested.
- To send confirmation and pre-trip information related to your booking.
- To improve the website and understand how visitors navigate it.
- To measure the reach of our advertising where you have consented to advertising cookies.
We do not use your information for automated decision-making that produces legal effects on you.
4. Legal basis for processing
We process personal information in accordance with applicable local data-protection law in Thailand. In practice, this means we rely on your consent (where you have actively provided information) and on our legitimate interest in responding to enquiries and operating the booking service. We do not process sensitive personal data.
5. Cookies and tracking
We use essential cookies to keep the site functioning and, where you consent, analytics and advertising cookies to understand and promote the service. Full details, including how to change your preferences, are in our Cookie Notice.
6. Third-party processors
We work with a small number of service providers to operate the site and measure marketing performance. These include analytics platforms and advertising networks. Each is engaged under appropriate data-processing terms. We do not sell your personal information to third parties.
7. Data retention
Enquiry data is kept for as long as needed to fulfil the booking or respond to your question, and for a reasonable period afterwards in case follow-up is needed. Analytics data is retained in aggregated or anonymised form. You can ask us to delete your information at any time — see section 8.
8. Your rights
Under applicable data-protection law, you may have the right to:
- Access the personal information we hold about you.
- Correct inaccurate information.
- Request deletion of your information.
- Withdraw consent where processing is based on consent.
To exercise any of these rights, email us at [email protected] and we will respond within a reasonable time.
9. Data security
We take reasonable technical and organisational steps to protect personal information against unauthorised access or disclosure. No online service can offer absolute security; if you have concerns about a particular communication, contact us directly.
10. Children
This site is not directed at children under 18. We do not knowingly collect personal information from minors. If you believe a child has submitted information to us, please contact us and we will remove it promptly.
11. Changes to this statement
We may update this statement from time to time. The revised version will be posted here with an updated date. Material changes will be communicated where practical.
12. Contact
Driftwild
142 Nimmanhaemin Road, Suthep, Mueang, Chiang Mai 50200, Thailand
Email: [email protected]
Phone: +66 81 472 6035